TalentSmart has tested more
than a million people and found that the upper echelons of top performance are
filled with people who are high in emotional intelligence (90% of top
performers, to be exact). So, I went back to the data to uncover the kinds of
things that emotionally intelligent people are careful to avoid in order to
keep themselves calm, content, and in control. They consciously avoid these
behaviors because they are tempting and easy to fall into if one isn’t careful.
While the list that follows isn’t
exhaustive, it presents nine key things that you can avoid in order to increase
your emotional intelligence and performance.
They Won’t Let Anyone Limit
Their Joy
When your sense of pleasure and
satisfaction are derived from comparing yourself to others, you are no longer
the master of your own happiness. When emotionally intelligent people feel good
about something that they’ve done, they won’t let anyone’s opinions or
accomplishments take that away from them.
While it’s impossible to turn off
your reactions to what others think of you, you don’t have to compare yourself
to others, and you can always take people’s opinions with a grain of salt. That
way, no matter what other people are thinking or doing, your self-worth comes
from within. Regardless of what people think of you at any particular moment,
one thing is certain—you’re never as good or bad as they say you are.
They Won’t Forget
Emotionally intelligent people are
quick to forgive, but that doesn’t mean that they forget. Forgiveness requires
letting go of what’s happened so that you can move on. It doesn’t mean you’ll
give a wrongdoer another chance. Emotionally intelligent people are unwilling
to be bogged down unnecessarily by others’ mistakes, so they let them go quickly
and are assertive in protecting themselves from future harm.
They Won’t Die in the Fight
Emotionally intelligent people know
how important it is to live to fight another day. In conflict, unchecked
emotion makes you dig your heels in and fight the kind of battle that can leave
you severely damaged. When you read and respond to your emotions, you’re able
to choose your battles wisely and only stand your ground when the time is
right.
They Won’t Prioritize Perfection
Emotionally intelligent people won’t
set perfection as their target because they know it doesn’t exist. Human
beings, by our very nature, are fallible. When perfection is your goal, you’re
always left with a nagging sense of failure, and you end up spending your time lamenting
what you failed to accomplish and what you should have done differently instead
of enjoying what you were able to achieve.
They Won’t Live in the Past
Failure can erode your
self-confidence and make it hard to believe you’ll achieve a better outcome in
the future. Most of the time, failure results from taking risks and trying to
achieve something that isn’t easy. Emotionally intelligent people know that
success lies in their ability to rise in the face of failure, and they can’t do
this when they’re living in the past. Anything worth achieving is going to
require you to take some risks, and you can’t allow failure to stop you from
believing in your ability to succeed. When you live in the past, that is
exactly what happens, and your past becomes your present, preventing you from
moving forward.
They Won’t Dwell on Problems
Where you focus your attention
determines your emotional state. When you fixate on the problems that you’re
facing, you create and prolong negative emotions and stress, which hinders
performance. When you focus on actions to better yourself and your
circumstances, you create a sense of personal efficacy that produces positive
emotions and improves performance. Emotionally intelligent people won’t dwell
on problems because they know they’re most effective when they focus on
solutions.
They Won’t Hang Around Negative
People
Complainers are bad news because
they wallow in their problems and fail to focus on solutions. They want people
to join their pity party so that they can feel better about themselves. People
often feel pressure to listen to complainers because they don’t want to be seen
as callous or rude, but there’s a fine line between lending a sympathetic ear
and getting sucked into their negative emotional spiral. You can avoid getting
drawn in only by setting limits and distancing yourself when necessary. Think
of it this way: if a person were smoking, would you sit there all afternoon
inhaling the second-hand smoke? You’d distance yourself, and you should do the
same with complainers. A great way to set limits is to ask complainers how they
intend to fix a problem. The complainer will then either quiet down or redirect
the conversation in a productive direction.
They Won’t Hold Grudges
The negative emotions that come with
holding onto a grudge are actually a stress response. Just thinking about the
event involved sends your body into fight-or-flight mode. When a threat is
imminent, this reaction is essential to your survival, but when a threat is
ancient history, holding onto that stress wreaks havoc on your body and can
have devastating health consequences over time. In fact, researchers at Emory
University have shown that holding onto stress contributes to high blood
pressure and heart disease. Holding onto a grudge means you’re holding onto
stress, and emotionally intelligent people know to avoid this at all costs.
Learning to let go of a grudge will not only make you feel better now but can
also improve your health.
They Won’t Say Yes Unless They
Really Want To
Research conducted at the University
of California in San Francisco shows that the more difficulty that you have
saying no, the more likely you are to experience stress, burnout, and even
depression. Saying no is indeed a major challenge for most people. “No” is a
powerful word that you should not be afraid to wield. When it’s time to say no,
emotionally intelligent people avoid phrases like “I don’t think I can” or “I’m
not certain.” Saying no to a new commitment honors your existing commitments
and gives you the opportunity to successfully fulfill them.
THE AUTHOR:
Travis Bradberry, Ph.D.
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